Technical Support
24/7 Web Support
Troubleshooting, and many repairs, can also be done over the phone.
Business Support
Our workshop staff will quickly and efficiently address any equipment issues, keeping service time, and thus cost, to a minimum. With maintenance planning, minor problems are picked up before they become major, and expensive issues.
OEM Trained SME’s
Our service delivery is expertly enabled by our OEM-certified technicians, our world-class repair facilities, and our inventory management software. As a leading CBRNE and exploitation supplier, maintainer and trainer, we will also liaise with OEMs on your behalf to drive innovation and ensure quality outcomes. If you have an equipment maintenance issue – give us a call.
Knowledge Base
Maintenance shouldn’t be a burden, it should proactive; planned, and not reactive. That is how we work – its all about uptime. We want your equipment to spend as much time as possible working effectively for you, and will make sure your equipment is repaired on time and on-budget.
ISO 9001 Quality Certified
Maintenance and repair services are delivered under an ISO 9001:2015 certified quality management system, ensuring consistency, compliance, and reliability across all repair and support activities.
Compatibility and Integration Support
Advice on connecting new equipment into existing systems ensuring all components function as intended across platforms.
Incident Response Support
Immediate support helps to assess impact, determine root cause, and recommend action, keeping disruptions minimal.
Technical
Advice
Access to experienced support teams for guidance on setup, operation or faults. Help your team make confident, informed decisions in the field.
Issue Escalation to OEMs
If deeper technical insight is needed, issues will be organised by the support team and escalated to the manufacturer.